Client Testimonials

For 22 years, we've gained close relationships with our clients, by always doing what is right and continually building trust.  Here's what a few of our clients have to say about us:

Name and Company Name: Ralph Peters, FVIP (Family Violence Intervention Program)

Years with PCM Technologies: 4

Industry Type: Social Services

Number of Employees: 2

 "FVIP contacted to PCM Technologies to repair a database originally written by a Board member for free in 1996.  We have over 4,000 clients and all related records in that database.  PCM Technologies made some minor improvements and offered to write a custom database for our program.  The database was written quickly with significant input from FVIP.  PCM then had FVIP conduct testing of the database and debugged the database to suit our needs.  Even after the database went operational, Cassie with PCM Technologies has responded (on the same day we call) and solved our issues. 
 
FVIP then wrote another grant to purchase 3 new computers and related software.  PCM Technologies found the computers we needed, purchased the new software, and transferred all data from the old to the new computers.  And they even helped to set up the networking among the 3 computers. 
 
PCM Technologies has been a complete IT solution for FVIP.  They deliver what they promise, and usually more, on time, and within the agreed budget.  I would not dream of hiring anyone else for any IT issue in FVIP.  I recommend Tony and his crew for any IT problem that plagues you."

-Ralph Peters, Executive Director


Name and Company Name: Cumulus Lafayette

Industry Type: Broadcasting

"PCM Technologies has been the 9-1-1 call for Cumulus Lafayette Network Virus problems & Lightning strikes on a couple of occasions.  It was their quick response and advisory that ultimately led to us trusting them with a recent network upgrade.  Because of high security requirements regarding the networks inside of the radio stations – we needed someone we could trust to completely assess our in-house systems, and then implement upgrades.  They made a rather complex transition – look easy.  And none of our op was down for more than short periods of time – which were all coordinated in advance.  They worked well with front office managers and equally well with our corporate Engineer.  From first call to job completion – the staff of PCM Technologies help even the front office management types with no technical background – feel secure in plan development and implementation.  Shortly after our Network upgrades, we had a lightning strike which damaged multiple parts of our network.  PCM responded quickly to assess damage, and quickly replaced compromised switches.  We were back up in no time at all!  PCM Technologies means total professionalism and very reasonably priced expertise and labor.  PCM Technologies has ‘saved the day’ for our staff of 50 on multiple occasions.  We keep them on speed-dial!  Thank you PCM – for all you have helped us with this year!"

-Troy Leger, Ops Coordinator


Name and Company Name: Gulf Coast International, LLC, Gulf Coast Marine Associates, Inc., Gulf Coast Training Technologies, LLC

Industry Type: Oilfield Sales, Service, Repairs and Training

Number of Locations: 4

"We have been using PCM since 2011, and they have been instrumental in getting our network to where it is today.  Before finding PCM, our servers and email systems were down regularly, making productivity difficult.  PCM was able to quickly identify and correct the issues with our equipment; something that other companies had been unable to do.  They now manage our newly implemented cloud server, maintain all of our PCs (for both on-site and remote users), and they even assist with our 3rd party software.  PCM goes above and beyond, and we can always count on a quick response time...which is a requirement for a company like ours that provides 24/7 customer support to its own customers."

-Jennifer Angelle


Name and Company Name: Chris Stroud, Dr. John Mahoney, DDS

Industry Type: Dental Office

Number of Locations: 1

Approximate number of employees: 12

"We’ve had other IT providers, but none have come close to the level of professionalism or service and commitment we receive from PCM.  This company gives us far more than we expect in service and knowledge of our systems. They are diligent and true to their word and will exceed your expectations of what an IT company should be.  No provider comes close to them."

-Chris Stroud, Office Manager


Name and Company Name: Scott Comeaux, Bridgestar Logistics

Years with PCM Technologies: 1 with Bridgestar Logistics, 12 with Coastal Transportation

Industry Type: Freight Transportation and Logistics Service

Number of Locations: 16, includes Active and Inactive Locations

Approximate number of employees: 20, includes Active and Inactive Locations

"Since 2003 PCM Technologies has provided and demonstrated incredible expertise in building and managing local office and remote client networks. Their work has produced stable and consistent access to software tools and data, resulting in operational efficiencies and increased profits. PCM’s technician staff are extremely competent and available 24-7. I recommend PCM Technologies to any company needing IT services."

-Scott Comeaux, Bridgestar Logistics


Name and Company Name: Katie Anderson, Lafayette Housing Authority

Years with PCM Technologies: 3 years

Industry Type: Government Housing Services

Number of Locations: 9 Offices

Approximate number of employees: 40

"PCM Systems and the services they have provided have been a critical factor in the success of our agency these past three years.  They have always been quick to respond to all of our needs (even when it wasn't their service or equipment) , have delivered quality and affordable services just as promised, and we have never had to face any "surprises" while working with them.  They have enabled LHA to keep up with the changing technology in our business and have made themselves available to help us come up with plans and strategies for our future… I am proud to do business with this group of local professionals!"

-Katie Anderson, Lafayette Housing Authority


Name and Company Name: Bill Rhodes, IT Manager at Safety & Training Consultants, LLC

 Years with PCM Technologies: 6

Industry Type: Safety Training and Compliance

Number of Locations: 3

Approximate number of employees: 120

"PCM has always treated me as though I was one of their most important clients, and has never failed to deliver the solution I needed. They are an excellent resource to have available!"

-Bill Rhodes, Safety & Training Consultants, LLC


Name and Company Name: Dru Fisher, Flow Control Equipment, LLC and Flow Control Services, LLC

Years with PCM Technologies: 12

Industry Type:  Oil Field

Number of Locations: 2

Approximate number of employees: 24

"PCM Technologies has been taking care of our computers and networks since we opened our business in 2004.  Our company's network consist of approximately 2 dozen PCs, some of which are remote (offsite), several network printers and tablets.  PCM's service also goes beyond our network and includes our fleet of cell phones and home PC's.  Their service and products are well worth the money. Their team of technicians are well trained and respond quickly to our needs.  PCM has kept up with technology which greatly benefits our operation.  When issues occur they are just a phone call away and often the problems are solved through remote access to our network.  I have and will continue to recommend PCM Technologies to others.  Make your life easy, give them a call."

-Dru Fisher, President of Flow Control Equipment, LLC and Flow Control Services, LLC


Name and Company Name: Robert Michalk, Robert M's 

Years with PCM Technologies: 17

Industry Type: Salon

Number of Locations: 1

"We have been doing business with PCM since 1999.  We are an Aveda hair salon and we use our computer for everything.  It is our cash register, it stores all of our client color and hair styling records, it is our sound system, and so much more. Clearly, no one can be without a computer when operating a business, but for Robert M’s it is how we operate successfully from open to close.  We can not service our guests without it.  PCM has been there for us early in the morning, late at night, and every hour in between.  They deliver and they deliver very quickly. They understand our urgency and I can’t image opening our doors in the morning without having them as our support. "

-Robert Michalk, Robert M's


Name and Company Name: Paul Stutes, Stella Maris, LLC

Years with PCM Technologies: 9, since 2007

Industry Type: Oil Field

Number of Locations: 2

Approximate number of employees:  100

"PCM Technologies has provided a beneficial service throughout our companies growth; starting with a handful of users and an email server all the way through conversion to cloud based services, configuration of drawing data base servers, development of an inventory data base, and implementation of satellite office connectivity.  Having PCM keep our systems up, allows us to focus on engineering and manufacturing for the energy industry.  When developing our inventory data base, PCM developed a custom solution to meet our specific needs and provides the support to keep it functioning as our needs evolve."

-Paul Stutes, Stella Maris, LLC


Name and Company Name: Anna Trahan, Section 705 Federal Credit Union

Years with PCM Technologies: 10

Industry Type: Credit Union

Number of Locations: 1

Approximate number of employees: 11

"Anytime we place a service call with PCM they are at your location within 24 hours or less.  When implementing a new product, PCM Technologies always makes sure to follow through with us to make sure the time schedule is being followed.  We have not had any problems with their performance to our expectations."

-Anna Trahan, Section 705


Name and Company Name: Babette Guidry, Cochran Scales, Inc.

Years with PCM Technologies: 20

Industry Type: Food Processing, Industrial Scales

Number of Locations: 1

"We have relied on Tony Garcia and PCM Systems for all of our computer/IT needs and solutions for the last 20-25 years.  We can always count on immediate and professional service each time we are in need.  We have utilized PCM Systems for the purchase, installation, and service of all of our computer and software applications.  More recently, we had their assistance in setting up and maintaining a website for our company.  We are very satisfied with their customer service and would highly recommend them to anyone."

-Babette Guidry, Cochran Scales, Inc.


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